At a glance
Cost to customer
Situation
Cost
Wrong tire shipped
Free return
Tire damaged during shipping
Free return
Changed your mind
*$22 per tire
Ordered wrong size
*$22 per tire
Mounted or used tires
Not eligible
Return policy
Buy tires with confidence
We want buying tires online to be simple—and returns should be too. If your tires aren't the right fit, our straightforward return process makes it easy. We'll guide you through the steps and help make your return as smooth and hassle-free as possible.
Is there a return fee?
A *$22 per tire freight and restocking fee applies when a return is requested due to customer preference, ordering the wrong size, or other reasons unrelated to shipping damage or fulfillment errors. Tires must meet the return eligibility requirements shown below.
*Certain commercial, agricultural, industrial, and other oversized specialty tires may be subject to additional freight, handling, and restocking fees due to their size, weight, and shipping requirements. Applicable fees will be disclosed during the return process.
45
Day returns
Most competitors use 30 days!
- 45-day returns
- Free returns for shipping errors & damaged tires
What are the return eligibility rules?
Eligible for return
- Return request submitted within 45 days of deliveryMost competitors use 30 days!
- Tires must be unmounted
- Tires must not have been driven on
- Original labels should remain attached whenever possible
Not eligible
- Tires that have been mounted, installed, or driven on
- Tires showing signs of use, wear, or damage
- Tires returned more than 45 days after delivery
- Tires damaged by road hazards, improper installation, or misuse
*Please inspect your tires upon delivery and verify the size and specifications before installation. Once a tire has been mounted, it cannot be returned. Certain commercial, agricultural, industrial, and other oversized specialty tires may be subject to additional freight, handling, and restocking fees.
How the return process works
Most return requests are reviewed within 1–2 business days. Refunds are typically processed after returned tires are received and inspected.
Submit a return request
Complete our online return request form within the eligible return period.
We review your request
Our team reviews your request and provides return instructions, including any required return authorization information.
Return and inspection
Once received, tires are inspected to verify they meet our return eligibility requirements.
Refund issued
Approved refunds are issued to the original payment method.
Start your return
Submit a return request online. Enter your order number to select the tires you'd like to return, then tell us a bit about why.
Returns | Frequently asked questions
A *$22 per tire freight and restocking fee applies when a return is requested due to customer preference, ordering the wrong size, or other reasons unrelated to shipping damage or fulfillment errors. Tires must meet the return eligibility requirements shown on this page.
Returns for shipping errors and damaged tires are free. Certain commercial, agricultural, industrial, and other oversized specialty tires may be subject to additional freight, handling, and restocking fees due to their size, weight, and shipping requirements. Applicable fees will be disclosed during the return process.
Submit a return request online within 45 days of delivery. Our team typically reviews requests within 1–2 business days and sends return instructions. After we receive and inspect the tires, approved refunds are issued to the original payment method. Return shipping charges and applicable freight and restocking fees may apply.
The following items are not eligible for return:
- Tires that have been mounted, installed, or driven on
- Tires showing signs of use, wear, or damage
- Tires returned more than 45 days after delivery
- Tires damaged by road hazards, improper installation, or misuse
Please inspect your tires upon delivery and verify the size and specifications before installation. Once a tire has been mounted, it cannot be returned.
Related policies
Unsure About Specifications?
Skip the confusion around wheel offsets, bolt patterns, and tire sizes. Trust our tire and wheel fitment specialists to handle the details and deliver the perfect fit for your vehicle and driving needs.
Contact Us!